KBA Business Solutions Limited was established in 1999 by Keith Bentley and has quickly established its reputation as a business that delivers high-value and that can make a significant difference. It has successfully delivered services to a wide array of businesses, including medium sized, start-up, government owned and blue-chip multi-national operations.

Keith has enjoyed a career of high achievement leading to general, executive IT management and senior consultancy positions. His background is built on over 30 years experience in the delivery and management of IT systems and business change in multiple industry settings. It includes 15 years with brand-leader Interflora, where he progressed from IT Manage to becoming the organisation’s General Manager (Chief Executive). He is a pioneer of e-commerce solutions and received national awards in 1989/90 for his novel work in this field.

KBA now supports a network of specialists and can deliver a broad spectrum of skills and resources all focused upon the delivery of process improvement, systems development, change management and innovation. See “Services” for more detail.

KBA resources have supported / managed many programmes of change, involving a mix of business organisation, strategy, culture and systems & processes. A major differential is that we specialise in combining our technical knowledge with flair to transfer our skills and a “Can Do” culture to a client’s own resources. To support this objective, our services include the services of qualified performance (executive) coaches.

Management:

• General/Executive Management
• Project/Programme Management (Prince 2)
• Business Performance Management
• Business Strategy & Planning
• Change Management:
• Team Building
• Relationship Building
• Staff Development /Mentoring/Coaching
• Systems/Service Delivery
• Service Contract Development /Negotiation
• Commercial Evaluation
• Solutions Delivery

Technical:

• Business & Systems Analysis
• (SSADM, DSDM (RAD))
• Business Process Analysis, Design, Enterprise Modelling
• (inc. CASEwise, Visio, ITIL)
• BPR for process improvement, risk reduction & ISO quality accreditation
• Functional & Systems Design
• Technical Research & Requirements Specification
• Systems Development
• Information & Communications Technologies (ICT) Service Delivery
• Extensive E-commerce (.Net, mobile, etc)

Professional Associations:

• CASEwise – Registered Business Process Consultant
• MSC Business Innovation – Associate Consultant

Professional Memberships:

• Institute of Directors
• Institute of Management Consultancy